One brain, every device
Train it once; the same concierge runs on robots, kiosks, HoloBox, apps, and the web.
One AI concierge on every touchpoint: a robot that walks guests to the spa, a kiosk that checks them in, a HoloBox in the lobby, and your app and website. It answers, books, and fixes problems 24/7, in 70+ languages.
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Built with world-class AI, backed by leading startup ecosystems
Same knowledge, same personality, wherever your guests are.
Where's the spa?
Follow me, it's on level 2. I've also booked your 5 pm massage.
An artificial human on a service robot greets guests in the lobby and guides them around the property.
A kiosk with a face: check-in, key cards, and local tips when the front desk is busy.
A life-size hologram concierge that turns heads and answers questions at the door.
The same concierge on your guest app and website, before arrival and during the stay.
The concierge also picks up calls, texts, and web chat, so no guest is ever on hold.
Train it once; the same concierge runs on robots, kiosks, HoloBox, apps, and the web.
Speaks 70+ languages, so international guests feel at home from the first hello.
Works with the booking, POS, and messaging systems your team already runs.
See the full hospitality suitePick an avatar or create one in your uniform, voice, and tone.
Create your avatarGuests ask the same questions all day, the front desk is busiest at check-in, and nobody is free at 2 a.m.
A Thrifty AI concierge avatar answers on a lobby kiosk, HoloBox, service robot, guest app or website in 70+ languages. It runs in our cloud, your VPC or fully offline on the kiosk.
Self check-in, key issue and a late check-out offer while the front desk is busy.
Greets arrivals in their language and walks guests to the spa, restaurant or meeting room.
A life-size host that promotes tonight's dinner and welcomes conference and wedding guests.
The same avatar takes orders at the hotel restaurant and from the room.
Bookings, check-in, concierge and staff training on one platform.
Thrifty AI does not publish customer benchmarks for this page yet. Measure these during the pilot and compare with your baseline:
1. Discovery
Week 1
Shadow the concierge desk for a day. Pick the first three guest journeys and the first channel (kiosk, HoloBox, robot or app).
2. Build
Week 2–3
Create the avatar from a photo or prompt, load the property knowledge base, connect the PMS, POS and guest messaging.
3. Pilot
Week 4–6
Run in one lobby. Measure the KPIs above, review escalations weekly and tune guardrails and languages.
4. Rollout
Week 7 onward
Add the app, more properties and channels. Hand over to your team or keep the AI FDE team on retainer.
It books. Through function calling it reserves tables, spa slots and transfers in your PMS, POS or booking engine. Anything without an API becomes a task for your team with the guest's details attached.
It says so and hands the request to a named team with the full conversation. Guardrails keep it inside your policies, prices and amenities. VIP and complaint cases can be routed to staff straight away.
Yes. One avatar, one knowledge base and one personality run on every channel. Update the menu or the pool hours once and every device follows.
Yes. The kiosk edition runs fully offline on Maya-Lite, with the knowledge base stored on the device. It syncs requests when the connection returns.
Cloud plans are priced per live avatar minute, from $0.04 per minute at scale. A self-hosted or offline kiosk deployment is an annual licence plus a per-minute rate. See /plans.
Want this built for you? Our forward-deployed engineers scope, build and run it with your team.
Talk to an AI FDEExplore other Thrifty AI solutions