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Thrifty AI's artificial humans guide telco customers to plans they'll love and train your team to be at their best, elevating CX and building high-performing teams.
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Bill-shock call
Today with Alex
3 of 4 done1. Help the customer
2. Coach the sales rep
From the telegram to the smartphone, telco brands have always led with innovation without losing the human connection.
Today that means emotionally intelligent customer support and confident, consistent sales teams. Thrifty AI's artificial humans deliver both.
One avatar that helps customers on your website or app, or in store through a kiosk, HoloBox, or robot, from choosing a plan to fixing a router at 2 am.
Compare bundles, upgrades, and add-ons face to face, and steer each customer to the plan that actually fits.
Jump on a video call to walk through activation, eSIM setup, or a router reset on the customer's own screen.
Explain bills, solve common issues, and collect feedback in 70+ languages, remembering each customer's history.
Why is my bill $40 higher this month?
It's a roaming charge from your trip. A travel add-on would have saved you $28. Want me to add it?
Turn device launches, flagship stores, and trade shows into conversations with an artificial human on a robot, HoloBox, or kiosk.
A life-size hologram that introduces new devices and plans, and answers questions on the spot.
Show off 5G, fiber, and smart-home bundles in each visitor's language, without adding staff to the floor.
Run quick quizzes to match visitors to a plan, capture contact details, and send them straight to your CRM.
Your reps face every customer type imaginable: the bundle-confused, the bill-shocked, the about-to-churn. Now they can practise for all of them with avatars that talk, react, and push back like real customers.
Unlimited roleplay for upsells, cancellations, and complaints, so reps are ready before the real call.
Keep up with complex catalogues and walk new hires through billing and CRM tools with screen share and quizzes.
Every session is scored and remembered, so coaching targets the skills that move satisfaction and sales.
Our AI FDEs work inside your team to build custom solutions, so AI fits the way your stores, contact centers, and systems already run.
Map your sales, care, and retention journeys to find the highest-value places to start.
Connect billing, CRM, network status, and your plan catalogue so the avatar works with live data, not a script.
Pilot, measure, and scale across stores and contact centers, with your teams trained to run it day to day.
Great customer experiences start with confident, well-equipped teams. Thrifty AI gives you the features to deliver both.
Customers struggle to compare plans, call about bills they do not understand, and give up on router or eSIM setup at night.
A Thrifty AI avatar sells plans, explains bills and guides setup in 70+ languages on web, app and kiosk, cloud or self-hosted.
Match visitors to a plan, compare bundles and add-ons, and complete the upgrade or hand to a rep.
Explain a bill line by line, fix common issues and walk through eSIM or router setup with screen share.
A store assistant that handles plan questions and queue overflow in each customer's language.
Reps rehearse bill-shock and save-the-churn calls with an avatar that pushes back like a customer.
A life-size HoloBox at device launches that introduces plans, answers questions and captures leads.
Thrifty AI does not publish customer benchmarks for this page yet. Measure these during the pilot and compare with your baseline:
1. Discovery
Week 1–2
Map the plan-sales, billing and setup journeys with the highest volume. Pick the first channel and agree data boundaries.
2. Build
Week 3–5
Create the avatar, load the catalogue and terms, connect BSS/OSS, billing and CRM through function calling, set guardrails.
3. Pilot
Week 6–9
Run in a few stores or one app segment, with rep role-play alongside. Measure the KPIs above and tune offers.
4. Rollout
Week 10 onward
Add regions, stores and languages. Hand over to your team or keep the AI FDE team on retainer.
Yes, where your BSS exposes it through an API. The avatar confirms eligibility, explains the price change and triggers provisioning through function calling. Identity checks and payment stay in your existing flow.
It reads the invoice lines from your billing system and explains each charge in plain words, for example a roaming fee. It can show the breakdown on screen with Magic Canvas. Disputes are handed to a human agent with the context attached.
Yes. On a Google Meet or Zoom call the customer shares their screen or camera and the avatar walks through each step. Setup guides come from your knowledge base. The session can happen at any hour.
70+ languages, including Hindi, Bengali, Tamil, Telugu, Arabic, French, German and Spanish. It switches language mid-conversation when the customer does.
Cloud plans are priced per live avatar minute, from $0.04 per minute at scale. A self-hosted deployment is an annual licence plus a per-minute rate. See /plans.
Want this built for you? Our forward-deployed engineers scope, build and run it with your team.
Talk to an AI FDEExplore other Thrifty AI solutions
See it with your own plans
In a 30-minute demo, we'll show you an AI customer assistant and rep coach built on your plans and policies, on web, app, kiosk, HoloBox, or robot.