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Human-like AI avatars that greet citizens in their own language at the counter, on a kiosk, and on your website, 24×7, and give officers and frontline teams a safe place to rehearse the conversations that matter.
Request a demoLanguage barriers, unfamiliar procedures, and stretched staff keep people from the services they are entitled to.
Thrifty AI's artificial humans talk with citizens face to face in natural Hindi, English, and 70+ languages, guide them to the right service around the clock, and take simple, repeated questions off your staff's desks, lowering the cost to serve while building trust.
One avatar that greets citizens at the reception of a police station, municipal office, or help centre, and on your website, explaining procedures and routing people to the right desk, 24×7.
Explains procedures, required documents, and next steps on a floor kiosk, or as a talking widget on any government portal that works in a phone browser with no app install.
Structured intake with read-back to confirm, a pre-filled draft for staff, and a printed slip or QR and SMS hand-off so citizens can track their request.
Emergency keywords trigger an immediate 112 prompt and a staff alert. The avatar assists your people: it never registers a case or makes legal decisions.
बिजली का नया कनेक्शन कैसे लूँ?
मैं आपको ऑनलाइन आवेदन के तीन आसान चरण बताती हूँ। आधार और पते का प्रमाण तैयार रखें।
Put a friendly, multilingual face of government at melas, railway stations, exhibitions, and HQ lobbies, on a service robot, a life-size HoloBox, or a weather-proof kiosk.
Directions, schedules, dos and don'ts, and emergency contacts in many languages, so personnel can stay on crowd management and public order.
Capture a photo and description at the kiosk and route it straight to the control room.
Push an advisory to every kiosk, robot, and HoloBox in seconds, with neutral wording your department has approved.
Frontline government work is full of high-stakes conversations: anxious citizens, sensitive cases, complex policy questions. Nityani, our AI ambassador, lets caseworkers, officers, and service agents rehearse them in a safe space before the real conversation happens.
Avatars play the citizen and react in real time, building empathy and consistency for victim-sensitive interviews and everyday public dealing.
Turn circulars and procedures, such as new criminal-law steps, into avatar-presented lessons in Hindi, with scenario quizzes, gamified drills, and multi-agent classrooms.
Nityani remembers each learner's weak points and starts the next session there, while trainers see weak areas by batch on a live dashboard.
Our AI FDEs work on-site with your department to build custom solutions on your approved content and systems, so AI fits the way your offices already run.
Engineers spend time on-site with your unit to map workflows, data, and the citizen journeys where AI pays off first.
Grievance follow-up calls, a welfare assistant for personnel, AI search over SOPs and government orders, and approved API links to your portals.
We deploy where your data must live, train your staff, and keep monitoring and improving alongside the people who use it.
Every module runs on one platform and one approved knowledge base, so a citizen hears the same answer at the kiosk, on the website, and in the training room.
वेब सहायक · Talking avatar for government websites
The same avatar as a help widget on any portal, answering by voice or text and pointing citizens to the right service, form, or helpline.
प्रशिक्षण · AI training platform
Role-play, custom videos, quizzes, games, and multi-agent classrooms that adapt to each trainee's weak points.
साइबर मित्र · Cyber-fraud reporting assistant
Collects transaction IDs, UPI references, and screenshots in the golden hour, prompts 1930, and prepares a complete summary for NCRP filing.
मेला सहायक · Crowd-event information avatar
Weather-proof kiosks and robots at melas, ghats, and stations for directions, lost-and-found, and centrally pushed advisories.
थाना सहायक · Digital reception avatar
Greets walk-in citizens, explains complaint vs FIR vs NCR, guides online services, and logs every visit with its purpose.
शक्ति सहायिका · Women-safety guidance avatar
A women-presenting avatar in private mode explains rights, the 1090 · 112 · 181 helplines, and the complaint process, with one-tap handoff to a woman officer.
Figures are pilot targets agreed with each department, not guaranteed results.
Every deployment runs where your data must live, with the safeguards a government security review asks for.
Our avatars run on kiosks, service robots, holographic displays, and the web. Our AI concierge Isha assisted delegates at the GPAI Summit 2023 in New Delhi.

Nityani, our AI ambassador, at the AI for Capacity Building workshop, Vigyan Bhawan, New Delhi

Reception kiosk with slip printer and QR hand-off

Web Sahayak: police help in Hindi, from any phone

Life-size HoloBox avatar for HQ lobbies and events

Nityani, the AI trainer for public servants

No app, no trip to town: help in your own language

Robot and avatar at the iGOT DPI pavilion
Designed with your security review in mind, from the first pilot to state-wide rollout.
No facial recognition or biometric capture. The avatar is on the screen, not watching the citizen.
All transcripts and logs belong to you, stored in India, on-premise or on MeitY-empanelled cloud.
Consent notices in the citizen's language, purpose limitation, encryption, role-based access, and breach procedures in line with the DPDP Act 2023.
The system never registers a case or makes legal decisions. Emergencies go straight to 112 and to staff.
Answers come from SOPs and circulars your department approves. Sensitive topics use pre-approved, neutral scripts.
Every interaction is logged for supervisory review. Audio is deleted after transcription unless the citizen consents.
Citizens queue at counters for answers to repeated questions, procedures are hard to follow, and the officer who speaks their language is often away.
A Thrifty AI avatar greets citizens at a kiosk or on your portal in 70+ languages, explains procedures, and runs on-premise by default.
A reception avatar for police stations, courts and municipal offices that explains procedures and documents and routes to the right desk.
A floor kiosk that works offline, prints a slip or QR code and hands the request to staff.
Officers and caseworkers rehearse sensitive conversations with avatars playing complainants, victims and witnesses.
Robots and HoloBoxes at melas, stations and exhibitions that give directions and push approved advisories.
Circulars and SOPs turned into avatar lessons with quizzes, in Hindi and English.
Thrifty AI does not publish customer benchmarks for this page yet. Measure these during the pilot and compare with your baseline:
1. Discovery
Week 1–2
Site survey of the first offices. Agree the approved SOPs, the escalation rules and where the servers sit.
2. Build
Week 3–6
Install on-premise, create the avatar, load approved content in Hindi and English, connect the grievance system and portal.
3. Pilot
Week 7–10
Go live at a small number of offices with staff in the loop. Measure the KPIs above and tune scripts with supervisors.
4. Rollout
Week 11 onward
Extend district by district. Add languages, kiosks and training modules, and train departmental staff to run it.
No, not by default. The platform runs on your own servers or in a cloud your department approves, and kiosks work offline on Maya-Lite. Transcripts and logs belong to your department. Enterprise plans can run with no conversation storage.
No. It explains the difference between a complaint, an FIR and an NCR, collects details by conversation and prepares a draft for staff. An officer reviews and registers the case. The avatar never makes a legal decision.
Emergency keywords trigger an immediate prompt to call the emergency number and an alert to staff. The avatar does not try to handle the case itself. Escalation rules are agreed with your department during discovery.
70+ languages, including Hindi, Gujarati, Marathi, Bengali, Punjabi, Tamil, Telugu and Malayalam. It detects the citizen's language and switches mid-conversation.
An on-premise deployment is an annual licence plus a per-minute rate. Cloud plans, where your policy permits them, start from $0.04 per minute at scale. See /plans and talk to the AI FDE team about tender requirements.
Want this built for you? Our forward-deployed engineers scope, build and run it with your team.
Talk to an AI FDEExplore other Thrifty AI solutions
See it in your office
In a 30-minute demo, we'll show you a citizen assistant and an AI trainer built on your SOPs, in Hindi and English, on kiosk, web, robot, or HoloBox.