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Citizens queue at a counter to ask which form to fill, which window to visit and what happened to last month's complaint. A Thrifty AI avatar on a lobby kiosk answers in Hindi, regional languages and English, files grievances and reads back their status, even offline.
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Citizens queue at a counter to ask which form to fill, which window to visit and what happened to last month's complaint.
A Thrifty AI avatar on a lobby kiosk answers in Hindi, regional languages and English, files grievances and reads back their status, even offline.
The avatar files the complaint in your grievance system and reads back the status on the next visit.
Which form, which documents, which counter: answered from your own circulars and portal content.
FIR procedure, lost-document reports and verification guidance on a lobby kiosk, in the visitor's language.
A life-size presenter explains welfare schemes and eligibility at camps and fairs.
Counter staff rehearse difficult citizen conversations with scoring and coaching.
Thrifty AI does not publish customer benchmarks for this page yet. Measure these during the pilot and compare with your baseline:
1. Discovery
Week 1–2
Observe one office counter for a week. Pick the five most common enquiries and the grievance flow.
2. Build
Week 3–5
Create the avatar, load circulars, forms and scheme documents, connect the grievance system, install the kiosk.
3. Pilot
Week 6–9
Run in one office or one police station. Measure wait time, resolution at the kiosk and language use.
4. Rollout
Week 10 onward
Add offices, districts and languages. Offline kiosks go to offices without reliable connectivity.
Hindi, Gujarati, Marathi, Bengali, Punjabi, Tamil, Telugu and Malayalam, among 70+ languages in total. A citizen can start in Hindi and switch to Tamil mid-sentence. English is available for every service.
Yes. The kiosk edition runs fully offline on Maya-Lite with one consumer GPU and the documents stored on the device. Grievances queue locally and sync when a connection is available.
Both. Through function calling it files the complaint in your grievance or case system and gives the citizen a reference. On the next visit it reads back the status after identity verification.
Where you decide. Departments can self-host in their own VPC in an Indian cloud region on AWS, Azure or GCP, or run fully offline kiosks. Enterprise plans can run with no conversation storage.
Cloud plans are per live avatar minute, from $0.04 per minute at scale. Offline and self-hosted deployments are an annual licence plus a per-minute rate, and INR invoicing is available on request. See /plans.
Want this built for you? Our forward-deployed engineers scope, build and run it with your team.
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Book a 30-minute call. We will map the first use case, the channel and the deployment option with you.